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Star Savior Improvement and Apology Broadcast Review: User Complaints and Development Direction
1. ⏱️ Reducing the Time to Reset Reroll Accounts and Apology
- ✅ Clarification of the developer note about reducing the server reset time from 14 days to 5 minutes
- ✅ The actual reset waiting time has been changed to 1 second for immediate processing
- ⚠️ Apology for the inconvenience caused to users
2. 🎁 Compensation for Existing Users and Discussion of Fairness Issues
- ✅ One Cosmic Container Selection Ticket will be given to all users who joined before Thursday's maintenance
- ⚠️ Concerns about fairness issues with users who started later
- ✅ Concluded that compensating existing users is the best option, considering the benefits of rerolling
3. ⭐ Re-examining Ark Point Lobby Placement Conditions and Required Amount
- ✅ Answer and apology regarding inquiries about maintaining the Ark Point lobby placement condition (3 breakthroughs)
- ⚠️ Acknowledgment of responsibility for insufficient calculation of the required amount
- ✅ Determined that it is difficult to devalue the existing 3-breakthrough users
4. 📈 Increased SSR Acquisition Rate and Compensation for Existing Users
- ✅ Gathering opinions on the low observation rate of Star Savers
- ✅ Increased observation rate of SR Saviors and Arcana (2.5% → 4%)
- ✅ Increased observation rate of Pickup Saviors and Arcana (1% → 2%)
- ✅ Compensation for existing users: Cosmic-inclusive Special Savior/Arcana Random Box will be given according to the changed probability (1 per 66 observations)
- ✅ Additional compensation for Smile Pickup observation users: 1 General Savior Selection Box will be additionally given per 100 observations
5. ⚔️ Changes to PVP Ranked Match Missions
- ✅ Maintaining the policy of preventing forced ranked matches
- ✅ Gathering opinions that ranked match items in some missions cause stress
- ✅ Ranked match items will be changed to other items (excluding Gauntlet Pass and Achievements)
6. 🗓️ Weekly Mission Item Adjustment Plan
- ✅ Gathering opinions that some weekly mission items (Limit Break, Resonance, Observation, etc.) are burdensome
- ✅ Reducing the burden on missions connected to paid elements
- ✅ Changing to items that can be achieved through general play or reducing the number of times
7. 😫 Easing Excessive Daily Quests (Chores)
- ✅ Gathering opinions that daily chores are excessive and apologizing for the lack of convenience
- ✅ Sweep/Skip function will be added to Exploration 1 time and Strategic Battle
8. 🎒 Expanding Equipment Inventory and Improving Inconvenient Systems
- ✅ Acknowledging complaints about the old system (inventory expansion cost, SSR acquisition notification of others)
- ✅ 500 inventory slots will be given by default, and Starlight Stones used for expansion will be refunded
- ✅ SSR acquisition notification chat will be removed
9. 🤔 Personal Opinions: Growth Difficulty, Lack of Communication, Future Direction
- ⚠️ Raising issues with character growth difficulty (Resonance System, lack of Aetherdust)
- ⚠️ Expressing displeasure about ignoring suggestions
- ✅ Mentioning changes to breakthrough effects and debuff effects
- ✅ Emphasizing the importance of the first event (character distribution, pickup, etc.)
