Post
How to set up Roblox parental controls: The ultimate guide for children under 13
Detailed instructions on how to set up a guardian account to protect and manage your child's account under 13 on Roblox. Provides solutions for various issues such as selfie verification errors, changing date of birth, and allowing chat.
1. 🔒 Necessity of Roblox Age Verification and Guardian Account
- ✅ Age verification is required to chat on Roblox.
- ✅ Users under the age of 13 require parental consent for their account.
- ✅ If there is a selfie verification error, you can change your date of birth after connecting a guardian account.
- ✅ It is recommended to watch and follow along with the video with your parents.
00:00 - 00:47
1. 🔒 Necessity of Roblox Age Verification and Guardian Account
- ✅ Age verification is required to chat on Roblox.
- ✅ Users under the age of 13 require parental consent for their account.
- ✅ If there is a selfie verification error, you can change your date of birth after connecting a guardian account.
- ✅ It is recommended to watch and follow along with the video with your parents.
00:48 - 01:26
2. 👨👩👧👦 How to Create a Guardian Account: Requesting to Add a Guardian from Your Child's Account
- ✅ In your child's Roblox account, select Settings > Parental Controls > Add Guardian.
- ✅ Enter the guardian's email address and send the request.
- ✅ Check the Roblox email sent to the guardian's email.
01:27 - 02:33
3. 💳 How to Verify as a Guardian with a Credit Card on PC
- ✅ Choose to create an account or use an existing account via the link in the email.
- ✅ It is recommended to proceed on a PC, as credit card verification is smoother.
- ✅ A small amount will be charged and automatically refunded during credit card verification (approximately ₩1,500, refunded in 1-10 days).
02:34 - 03:33
4. 📱 How to Verify as a Guardian with an ID on Mobile
- ✅ It is recommended to proceed in the Roblox app.
- ✅ Prepare your ID (resident registration card, driver's license, passport).
- ✅ Take a photo of your ID and proceed with selfie verification.
03:34 - 05:11
5. 📱 Completing Account Linking After ID Verification
- ✅ Install and run the Roblox app, then log in with your guardian account.
- ✅ Click Get a One-Time Code by Email to check and enter the code.
- ✅ Click Use Existing Account in the child account linking email and agree to complete the guardian account linking.
05:12 - 05:25
6. ✅ Allowing Child Age Verification with a Guardian Account
- ✅ In Parental Controls, select Age Verification > Allow Age Verification.
- ✅ Now your child can do selfie verification themselves.
05:26 - 05:58
7. 🎂 Changing Child's Date of Birth with a Guardian Account
- ✅ Click the Edit Date of Birth button in your child's profile.
- ✅ You can modify the date of birth once, and the age group will be modified.
- ✅ Modify the date of birth if the selfie verification result is different from the actual age.
05:59 - 06:35
8. 💬 Allowing Child Chat with a Guardian Account
- ✅ Chat may be blocked by default for children under the age of 13.
- ✅ Allow chat by changing the Communication > In-Experience Chat settings.
- ✅ The group that can be conversed with varies depending on the child's age.
06:36 - 07:15
9. 🔑 How to Log Back in with a Guardian Account
- ✅ Click Get a One-Time Code by Email on the Roblox website.
- ✅ Enter the email address you used when signing up and enter the code to log in.
07:16 - 07:46
10. ⚙️ Managing Child Account with a Guardian Account
- ✅ Manage your child's account in Settings > Parental Controls on PC.
- ✅ The manageable range varies depending on the child's age (under 13, 13-15, 16-17).
- ✅ You cannot manage those over 18 with a parent account.
07:47 - 08:11
11. ❓ Frequently Asked Questions: Resolving Guardian Email Input Errors
- ✅ An excessive request message may appear if you repeatedly enter the email address.
- ✅ Check your spam folder if you have not received the email.
- ✅ The email is only valid for 24 hours, try entering a different email address.
08:12 - 08:54
12. ⚠️ What to Do If You Accidentally Verified with a Parent's Face
- ✅ If you proxy verify with a parent's face, the account age will be set to 21 or older.
- ✅ Currently, there is no way to modify it other than using the child's ID (passport).
- ✅ A reconfirmation process will be added in late January.